Famous Enterprises, Inc. understands the importance of protecting associates’ personal information. This notice concerns a security incident that may have involved some of that information.
On March 25, 2021, some of our computer systems were infected with malware that encrypted the data on those machines. We quickly identified and contained the malware, restored systems to operation and launched an investigation with the assistance of a cybersecurity firm.
On March 30, 2021, the investigation determined that some data stored in our network was accessed by an unauthorized party. We reviewed the information contained in the sources of the accessed data and on July 19, 2021 and determined that the potentially accessed data included the names, Social Security numbers, financial account information, medical information and/or health insurance information of some associates, their dependents and beneficiaries.
Although Famous has no indication that any individuals’ information was actually viewed, we began mailing letters to current and former employees, their dependents and beneficiaries, on September 16, 2021. We are offering eligible individuals complimentary credit monitoring and identity protection services. We encourage individuals to remain vigilant by reviewing account statements and credit reports for any unauthorized activity. We also recommend reviewing any statements from health insurer or healthcare providers. If individuals see services that were not received, please contact the insurer or provider immediately.
In response to the incident we have taken steps to help prevent a similar incident in the future including updating user passwords and implementing additional security safeguards and controls in our network infrastructure. We also have established a dedicated, toll-free call center to answer employees’, dependents’ and beneficiaries’ questions. Individuals with questions can call 1-800-741-0372, from 9:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday, for more information.