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Stream33 offers high quality plumbing products priced right. From bathroom and kitchen products to pre-assembled installation kits and behind-the-wall products, you can count on Stream33 for convenience, quality and value.Learn More
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Craft33 offers high quality all-wood cabinetry that is priced right. Styles from transitional to modern and traditional, you can count on Craft33 cabinets to compliment your clients’ lifestyle and budget.Learn More
Bright33 offers high quality LED lighting products priced right. Discover indoor and outdoor LED lighting options from undercabinet to ceiling and vanity, you can trust Bright33 for convenience, quality and value.Learn More
Famous Supply has over 45,000 products in stock with experts to serve the residential, commercial, institutional & industrial markets.Learn More
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With over 45,000 SKUs in stock, Famous Supply specialized in HVAC, plumbing, industrial, building products, and training. We sell into the residential, commercial and industrial market segments for new construction, replacement, repair, remodel, parts and service.Learn More
Famous Supply can help you with specifications, product options at various price points, design, layout, scheduling and coordination of your project from A to Z. We are your one-stop shop for HVAC, plumbing, cabinets, countertops, appliances, lighting, windows and doors.Learn More
As I am thinking about this Fundamental, I am reminded of when I was young. I was not one to get involved in a lot of conversations because I was kind of backward and shy (Yes John, it was hard to get a 5 minute conversation out of me). As I started in the work force it became evident that I had to change and develop better communication skills. I found out quickly that there can be two very different outcomes to the same situation depending on how the situation is communicated.
For example, I have a mentor and we will call him Joe who is a great person has a lot of great thoughts and Ideas, but when it comes to putting the plan into action Joe will make an effort to Speak Straight. He will tell you what he wants done, how he wants it done and what will happen if the project is not completed on time. I have found that in this situation your project is doomed to fail based on the way it was communicated. Again this was a great project with a lot of benefits for the company however everyone involved walked away from the meeting upset because they were not involved in the planning of the project and the potential progress. They came away from the meeting asking how can we get off of this project.
I have another mentor and we will call him Sam that is not as outgoing as the Joe, but has learned how to Speak Straight and get everyone to buy in to the project and be excited about the opportunity to be involved. Sam can ask the tough questions in a way that does not cause conflict. He explains the scope of the project, discuss his thoughts on how to move forward and ask the team for their thoughts. Everyone came away from the meeting energized and ready to start!
In the two examples you read above, both projects are the same with the same projected outcome. Both Joe and Sam made an effort to Speak Straight as they both were speaking honestly with the hopes of moving the project forward. However, Sam’s approach made all the team member’s feel that they were a vital part of the project. And they came away feeling highly respected.
It is important to think about the fact that we are all in the Company together as one team. You can Speak Straight and work in harmony or you can Speak Straight and be in conflict.
Both Joe and Sam felt they were Speaking Straight and communicating effectively. However, only one of them was not only being clear and direct, but also thoughtful by asking questions and allowing the team to share ideas and voice concerns on issues.
Which project do you think got completed in a way that helped grow the company?
In closing, as you move forward not only at work but in your life, how will you Speak Straight?