A portion of every Stream33, Breeze33, Craft33, and Bright33, purchase will be donated to your local Feeding America foodbank. Famous Supply will also make product donations to Habitat for Humanity. All to help make our dream of better local communities become a reality.Learn More
Stream33 offers high quality plumbing products priced right. From bathroom and kitchen products to pre-assembled installation kits and behind-the-wall products, you can count on Stream33 for convenience, quality and value.Learn More
Breeze33 offers high quality HVAC and air distribution products that are priced right. From mini split systems to room air conditioners and dehumidifiers and registers, you can count on Breeze33 for convenience, quality and value.Learn More
Craft33 offers high quality all-wood cabinetry that is priced right. Styles from transitional to modern and traditional, you can count on Craft33 cabinets to compliment your clients’ lifestyle and budget.Learn More
Bright33 offers high quality LED lighting products priced right. Discover indoor and outdoor LED lighting options from undercabinet to ceiling and vanity, you can trust Bright33 for convenience, quality and value.Learn More
Famous Supply has over 45,000 products in stock with experts to serve the residential, commercial, institutional & industrial markets.Learn More
Find solutions tailored to meet your professional plumbing, HVAC, and building company needs. We offer a wide range of programs and services to help customers streamline daily operations. See what Famous Supply can do for you.Learn More
With 31 Famous Supply locations in Ohio, western Pennsylvania, and West Virginia, your local Famous counter has everything you need to help you get your project done. Famous’ greatest asset is our quality Associates dedicated to serving you, our valued customer!
Setbacks are a thing of the past with our many delivery solutions. Famous Supply will deliver your order how, where, and when you need it. You can even track the status of your order in a few clicks with a Famous-Supply.com account.Learn More
With over 45,000 SKUs in stock, Famous Supply specialized in HVAC, plumbing, industrial, building products, and training. We sell into the residential, commercial and industrial market segments for new construction, replacement, repair, remodel, parts and service.Learn More
Famous Supply can help you with specifications, product options at various price points, design, layout, scheduling and coordination of your project from A to Z. We are your one-stop shop for HVAC, plumbing, cabinets, countertops, appliances, lighting, windows and doors.Learn More
When I chose this Fundamental, two different ways to interpret it came to mind. One way is from a business standpoint and the other from a personal standpoint.
Walking in our customer’s shoes shows empathy. This allows us to establish rapport and create a trusting relationship. Once the customer realizes you are on their side, they are more willing to work with you. They will stay with you, tell their friends about you, and grow our business.
Yes, we are selling a product, but more importantly, we are providing a service to our customers. When we sell, pull, or deliver the wrong product or damaged product, a domino effect occurs. The contractor or builder has his plumber or crew on the job who now cannot work. The homeowner may have taken the day off to have the work done, so wasted time off occurs. Internally, we also need to spend the extra time to repeat our processes to make it right. As it is often said, “time is money”.
From a personal standpoint, everyone you encounter has a story. Don’t be so quick to judge others as you have no idea what they are going through. Step away from your own thoughts and feelings and think of the situation through their eyes. What would it feel like if I were in their shoes? Our own personal perspective isn’t the only way to look at a situation. There are always multiple sides to every story. When I get stuck in my own opinions, my husband tells me to turn the table and look at it through another set of eyes. As Dr. Phil says, “no matter how flat you make a pancake, it’s still got two sides”.
Clint Burrows and Margaret Morgan are two associates who take pride in their actions. They both show compassion for our customers and go above and beyond daily!