A portion of every Stream33, Breeze33, Craft33, and Bright33, purchase will be donated to your local Feeding America foodbank. Famous Supply will also make product donations to Habitat for Humanity. All to help make our dream of better local communities become a reality.Learn More
Stream33 offers high quality plumbing products priced right. From bathroom and kitchen products to pre-assembled installation kits and behind-the-wall products, you can count on Stream33 for convenience, quality and value.Learn More
Breeze33 offers high quality HVAC and air distribution products that are priced right. From mini split systems to room air conditioners and dehumidifiers and registers, you can count on Breeze33 for convenience, quality and value.Learn More
Craft33 offers high quality all-wood cabinetry that is priced right. Styles from transitional to modern and traditional, you can count on Craft33 cabinets to compliment your clients’ lifestyle and budget.Learn More
Bright33 offers high quality LED lighting products priced right. Discover indoor and outdoor LED lighting options from undercabinet to ceiling and vanity, you can trust Bright33 for convenience, quality and value.Learn More
Famous Supply has over 45,000 products in stock with experts to serve the residential, commercial, institutional & industrial markets.Learn More
Find solutions tailored to meet your professional plumbing, HVAC, and building company needs. We offer a wide range of programs and services to help customers streamline daily operations. See what Famous Supply can do for you.Learn More
With 31 Famous Supply locations in Ohio, western Pennsylvania, and West Virginia, your local Famous counter has everything you need to help you get your project done. Famous’ greatest asset is our quality Associates dedicated to serving you, our valued customer!
Setbacks are a thing of the past with our many delivery solutions. Famous Supply will deliver your order how, where, and when you need it. You can even track the status of your order in a few clicks with a Famous-Supply.com account.Learn More
With over 45,000 SKUs in stock, Famous Supply specialized in HVAC, plumbing, industrial, building products, and training. We sell into the residential, commercial and industrial market segments for new construction, replacement, repair, remodel, parts and service.Learn More
Famous Supply can help you with specifications, product options at various price points, design, layout, scheduling and coordination of your project from A to Z. We are your one-stop shop for HVAC, plumbing, cabinets, countertops, appliances, lighting, windows and doors.Learn More
When I think of this fundamental, I think of the word, “Empathy”.
To me, empathy is more than caring. It’s going much deeper to truly understand how another person really feels. It’s hard to do. But when mastered, I feel that it can become one of the most fulfilling parts of business or in one’s personal life. Why do I say that? Because if you walk in others’ shoes, you can transform yourself into living it from their perspective, and that’s powerful.
When you have a situation with a good friend, an acquaintance, a stranger, a business associate, a customer, or a family member, walking in their shoes allows you to think about them from an emotional level and setting your emotions aside.
At Famous, we have so many associates who consistently display empathy in exceptional ways. Two people that come to mind to me are Bob Blackburn and Tom Krejci. They are either hard wired or have worked on and developed this important character trait. They get it. They get life.
As an example, if a branch needs help on a warehouse project at 5:00 am every day for a month, Bob will volunteer to come in and help before he gets on the phones to help customers in his inside sales role. He does this not only because he’s a great guy, but because he knows the work it takes to get things done, and he wants to help his coworkers. He understands how the other person would feel with too much to get done and not enough time in the day to accomplish the objective. Moreover, he helps joyfully and with a positive attitude. His good natured way lifts people up.
Tom Krejci is also a master at empathy. He has a unique ability to almost transform himself into an empathetic state. You can see it in his eyes and feel it in his soul. When I ask Tom for his opinion, which I’ve done hundreds, if not thousands, of times over the past 30 years, you can see his empathy exude itself in his body language. It’s real, it’s personal, and it’s authentic.
Bob and Tom are perfect examples of displaying empathy, because they are simply good people. When it comes down to empathy, maybe that’s the answer. Be a good person, care deeply about others, and do the right thing by really walking in others’ shoes. It makes sense, common sense right? Not only do these guys get it and do it, but they do it the Famous way and with authenticity.
Let’s all learn from the best so we can do an exceptional job walking in others’ shoes!