A portion of every Stream33, Breeze33, Craft33, and Bright33, purchase will be donated to your local Feeding America foodbank. Famous Supply will also make product donations to Habitat for Humanity. All to help make our dream of better local communities become a reality.Learn More
Stream33 offers high quality plumbing products priced right. From bathroom and kitchen products to pre-assembled installation kits and behind-the-wall products, you can count on Stream33 for convenience, quality and value.Learn More
Breeze33 offers high quality HVAC and air distribution products that are priced right. From mini split systems to room air conditioners and dehumidifiers and registers, you can count on Breeze33 for convenience, quality and value.Learn More
Craft33 offers high quality all-wood cabinetry that is priced right. Styles from transitional to modern and traditional, you can count on Craft33 cabinets to compliment your clients’ lifestyle and budget.Learn More
Bright33 offers high quality LED lighting products priced right. Discover indoor and outdoor LED lighting options from undercabinet to ceiling and vanity, you can trust Bright33 for convenience, quality and value.Learn More
Famous Supply has over 45,000 products in stock with experts to serve the residential, commercial, institutional & industrial markets.Learn More
Find solutions tailored to meet your professional plumbing, HVAC, and building company needs. We offer a wide range of programs and services to help customers streamline daily operations. See what Famous Supply can do for you.Learn More
With 31 Famous Supply locations in Ohio, western Pennsylvania, and West Virginia, your local Famous counter has everything you need to help you get your project done. Famous’ greatest asset is our quality Associates dedicated to serving you, our valued customer!
Setbacks are a thing of the past with our many delivery solutions. Famous Supply will deliver your order how, where, and when you need it. You can even track the status of your order in a few clicks with a Famous-Supply.com account.Learn More
With over 45,000 SKUs in stock, Famous Supply specialized in HVAC, plumbing, industrial, building products, and training. We sell into the residential, commercial and industrial market segments for new construction, replacement, repair, remodel, parts and service.Learn More
Famous Supply can help you with specifications, product options at various price points, design, layout, scheduling and coordination of your project from A to Z. We are your one-stop shop for HVAC, plumbing, cabinets, countertops, appliances, lighting, windows and doors.Learn More
Several years ago I was speaking with a group of new Associates about the Perfect Order. One of them said that she thought it was a great thing for our customers, but since she was an admin and not in sales or warehousing, the Perfect Order did not apply to her.
I asked her if she answered the phones, she said yes. I then asked if she transferred the call to the wrong person would that be a good experience for the customer? She said no.
Often we think that the Perfect Order is sales entering the correct product on an order and the warehouse picking and delivering it accurately. The Perfect Order touches every one of us. Think of it this way: HR needs to hire the right people. IT needs to make sure everyone is connected. Our online ordering database needs to be easy to navigate. Marketing needs to help create interest and awareness for our products and services. Outside sales needs to follow-up on leads. Admins need to get calls to the right people. Inside sales needs to process and manage/schedule orders effectively. Purchasing needs to ensure the products our customers need are available where and when they need them, at competitive prices. Warehousing needs to be accurate and damage free, so our drivers can deliver what the customers ordered in good condition. A/P needs to pay our vendors, and A/R needs to collect from our customers. Warranties need to be processed correctly. Accounting needs to make sure everything has been “accounted” for. I could go on and on…
When each and every one of us does our task to make the whole process work, we will without fail always deliver the Perfect Order.
I’m sorry if I missed anyone but I can assure you that whatever your role is, it contributes to the Perfect Order. Every Associate at Famous is part of the Perfect Order and is needed to make sure that every order we process is Perfect. We can’t do it alone; it takes the entire Team to make it work. If a customer knows that every time they place an order with us they will receive it exactly as they want, we will probably be their preferred supplier. It’s not about being the cheapest; it’s all about being the BEST!