Knowledge, education, and experience are key drivers of success for our company. To continue making forward progress, we must encourage each other to gain a better understanding of Famous as a whole. Learning from someone who has more experience is one of the quickest ways we can grow in our own development. The more we know, the better we are able to serve our customers. We cannot be the best in this industry if we are not actively seeking to better our knowledge base.
Being a mentor is one fundamental that is very close to my heart as I came to Famous with zero experience in this industry. My background was sales and customer service and I relied on the leadership and guidance from others to help me learn the products, our system, and The Famous Way. Learning from the experience of other people is one of my favorite ways to expand my education. It adds personal connections and creates memories which can make it easier to remember specific details.
When I think about people who excel at being a mentor, I immediately think of Mel Staats. She is always willing to answer any questions I may have and will patiently show me the correct way to handle any situation. She encourages me and challenges me to go out of my comfort zone. I am very fortunate to be working with such an incredible leader and mentor.
Being a mentor can be as simple as showing someone how to do something instead of doing it for them. We’ve all heard the phrase, “Give a man a fish, feed him for a day. Teach a man to fish, feed him for a lifetime.” Let’s teach each other how to fish. No one can be an expert in every aspect of what our company does but take a minute to think about what could happen to our company if every single person became a mentor. By taking the time to help each other learn, we can continue to grow as individuals, progress as a company, and provide better service to our customers.