A portion of every Stream33, Breeze33, Craft33, and Bright33, purchase will be donated to your local Feeding America foodbank. Famous Supply will also make product donations to Habitat for Humanity. All to help make our dream of better local communities become a reality.Learn More
Stream33 offers high quality plumbing products priced right. From bathroom and kitchen products to pre-assembled installation kits and behind-the-wall products, you can count on Stream33 for convenience, quality and value.Learn More
Breeze33 offers high quality HVAC and air distribution products that are priced right. From mini split systems to room air conditioners and dehumidifiers and registers, you can count on Breeze33 for convenience, quality and value.Learn More
Craft33 offers high quality all-wood cabinetry that is priced right. Styles from transitional to modern and traditional, you can count on Craft33 cabinets to compliment your clients’ lifestyle and budget.Learn More
Bright33 offers high quality LED lighting products priced right. Discover indoor and outdoor LED lighting options from undercabinet to ceiling and vanity, you can trust Bright33 for convenience, quality and value.Learn More
Famous Supply has over 45,000 products in stock with experts to serve the residential, commercial, institutional & industrial markets.Learn More
Find solutions tailored to meet your professional plumbing, HVAC, and building company needs. We offer a wide range of programs and services to help customers streamline daily operations. See what Famous Supply can do for you.Learn More
With 31 Famous Supply locations in Ohio, western Pennsylvania, and West Virginia, your local Famous counter has everything you need to help you get your project done. Famous’ greatest asset is our quality Associates dedicated to serving you, our valued customer!
Setbacks are a thing of the past with our many delivery solutions. Famous Supply will deliver your order how, where, and when you need it. You can even track the status of your order in a few clicks with a Famous-Supply.com account.Learn More
With over 45,000 SKUs in stock, Famous Supply specialized in HVAC, plumbing, industrial, building products, and training. We sell into the residential, commercial and industrial market segments for new construction, replacement, repair, remodel, parts and service.Learn More
Famous Supply can help you with specifications, product options at various price points, design, layout, scheduling and coordination of your project from A to Z. We are your one-stop shop for HVAC, plumbing, cabinets, countertops, appliances, lighting, windows and doors.Learn More
We are all such an integral part of Famous’ success. Without every Associate’s dedication and hard work on a continual basis, the wheels can fall off quickly.
The CDC and RDC Associates are heroic to me. Without their hard work our distribution wouldn’t be possible. If one CDC or RDC Associate isn’t energetic and focused on a continual basis, a whole chain of events could destroy a perfect order.
Life can throw curveballs our way; things sometimes spiral in different directions, shifting our focus to other surroundings at home or anywhere we travel. A mentor of mine, Ron Sink, once told me, “We must dust our shoes off at the door each day”. Meaning that although significant things can happen to us in life, once we get to our local Famous branch, we’ve got to be laser focused on the tasks ahead or else our customer relationships could crumble.
My fellow Associates, you are the heartbeat of this company. It is you who is in constant contact with our customers developing the necessary relationships for life which enables Famous to thrive.
There are many of you who deliver, purchase, pick and receive the product. Even though most of you aren’t directly talking to customers, your work sends them a message. Your roles are essential to Famous’ success each minute of every working hour.
Our culture defines us; each branch has its own personality. Visiting the different branches and seeing the Associates who have spent decades with us moves and motivates me.
I’ve spent time with the likes of Kent Hoffman in Fremont, Donnie Brunell in Ashtabula, Frank Platz Jr. in Lorain, Doug Littleton in Youngstown, Greg Schaeffer in Toledo and Tim McQueen in Akron. Trust me when I tell you that each of their days is focused, enthusiastic and completely
engaged with our customers. These Associates “Bring It” Every Day, even when others aren’t watching.
When on the phone with a customer, write down information about their life to develop that relationship. Remember that one positive conversation can go a long way to success. And if you are into “Bringing it” Every Day, remember to upsell and cross sell on the phone. We are too eager sometimes to get off the phone when there are still questions to ask about the customer’s job. This information may lead to more product that can be purchased resulting from one small question.
Don Short, Sherri Foster, Dave King and Dale Kosco are a dynamic quartet of Customer Service Managers. Each of them cares so diligently about their Associates and customers. There is never a time when I haven’t seen them being “All In” for their respective branches.
We cannot rest in this business. There are too many competitors out there who firmly believe they can take our customers. I urge each of you to give 110% every day and always remember that Famous has so much to offer, including 13 Showrooms, Famous University, FLS, eFamous, Famous Logistics, 3 Distribution Centers, Product Specialists, and more. I could type forever.
Please do me a favor my fellow Famous Associates; as Eileen Caddy once said, “Set your sights high, the higher the better. Expect the most wonderful things to happen, not in the future but right now. Realize that nothing is too good. Allow absolutely nothing to hamper you or hold you up in any way.”
“Bring It” Every Day my friends, and have a wonderful rest of December and an incredible holiday season.