A portion of every Stream33, Breeze33, Craft33, and Bright33, purchase will be donated to your local Feeding America foodbank. Famous Supply will also make product donations to Habitat for Humanity. All to help make our dream of better local communities become a reality.Learn More
Stream33 offers high quality plumbing products priced right. From bathroom and kitchen products to pre-assembled installation kits and behind-the-wall products, you can count on Stream33 for convenience, quality and value.Learn More
Breeze33 offers high quality HVAC and air distribution products that are priced right. From mini split systems to room air conditioners and dehumidifiers and registers, you can count on Breeze33 for convenience, quality and value.Learn More
Craft33 offers high quality all-wood cabinetry that is priced right. Styles from transitional to modern and traditional, you can count on Craft33 cabinets to compliment your clients’ lifestyle and budget.Learn More
Bright33 offers high quality LED lighting products priced right. Discover indoor and outdoor LED lighting options from undercabinet to ceiling and vanity, you can trust Bright33 for convenience, quality and value.Learn More
Famous Supply has over 45,000 products in stock with experts to serve the residential, commercial, institutional & industrial markets.Learn More
Find solutions tailored to meet your professional plumbing, HVAC, and building company needs. We offer a wide range of programs and services to help customers streamline daily operations. See what Famous Supply can do for you.Learn More
With 31 Famous Supply locations in Ohio, western Pennsylvania, and West Virginia, your local Famous counter has everything you need to help you get your project done. Famous’ greatest asset is our quality Associates dedicated to serving you, our valued customer!
Setbacks are a thing of the past with our many delivery solutions. Famous Supply will deliver your order how, where, and when you need it. You can even track the status of your order in a few clicks with a Famous-Supply.com account.Learn More
With over 45,000 SKUs in stock, Famous Supply specialized in HVAC, plumbing, industrial, building products, and training. We sell into the residential, commercial and industrial market segments for new construction, replacement, repair, remodel, parts and service.Learn More
Famous Supply can help you with specifications, product options at various price points, design, layout, scheduling and coordination of your project from A to Z. We are your one-stop shop for HVAC, plumbing, cabinets, countertops, appliances, lighting, windows and doors.Learn More
The one thing I love about our fundamentals is that they all require us to fulfill multiple fundamentals when living out any one fundamental. I chose to write about this week’s fundamental, Get Clear on Expectations. We have many different departments responsible for many different functions in our distribution business. In order for our business to be successful and profitable, the left hand has to know what the right hand is doing. If we aren’t clear on what is needed OR what is required of us, individual tasks and larger projects may be subject to failure or mistakes.
We all must Speak Straight, Communicate to be Understood, Share the Why, and Listen Generously and with Patience. These fundamentals are imperative to help us Get Clear on Expectations and communicate directly and clearly with our teams. This also helps other departments and everyone understands the best way to help you help them. Listening to understand will help you understand what is expected of you.
The associate who comes to mind who practices this fundamental well is Mark Mapel in the Sebring Central Distribution Center. I had the pleasure of working with Mark for a few years. I got to witness the organized chaos that is the CDC. It works because Mark communicates very well to his team to help them understand what they need to do to satisfy a customer demand. If he doesn’t understand or hs questions about the task being asked of him, he asks the questions needed to help him get clear.
Thank you for your efforts to get clear on expectations and let’s have a great week!
Inside Sales Building Products