A portion of every Stream33, Breeze33, Craft33, and Bright33, purchase will be donated to your local Feeding America foodbank. Famous Supply will also make product donations to Habitat for Humanity. All to help make our dream of better local communities become a reality.Learn More
Stream33 offers high quality plumbing products priced right. From bathroom and kitchen products to pre-assembled installation kits and behind-the-wall products, you can count on Stream33 for convenience, quality and value.Learn More
Breeze33 offers high quality HVAC and air distribution products that are priced right. From mini split systems to room air conditioners and dehumidifiers and registers, you can count on Breeze33 for convenience, quality and value.Learn More
Craft33 offers high quality all-wood cabinetry that is priced right. Styles from transitional to modern and traditional, you can count on Craft33 cabinets to compliment your clients’ lifestyle and budget.Learn More
Bright33 offers high quality LED lighting products priced right. Discover indoor and outdoor LED lighting options from undercabinet to ceiling and vanity, you can trust Bright33 for convenience, quality and value.Learn More
Famous Supply has over 45,000 products in stock with experts to serve the residential, commercial, institutional & industrial markets.Learn More
Find solutions tailored to meet your professional plumbing, HVAC, and building company needs. We offer a wide range of programs and services to help customers streamline daily operations. See what Famous Supply can do for you.Learn More
With 31 Famous Supply locations in Ohio, western Pennsylvania, and West Virginia, your local Famous counter has everything you need to help you get your project done. Famous’ greatest asset is our quality Associates dedicated to serving you, our valued customer!
Setbacks are a thing of the past with our many delivery solutions. Famous Supply will deliver your order how, where, and when you need it. You can even track the status of your order in a few clicks with a Famous-Supply.com account.Learn More
With over 45,000 SKUs in stock, Famous Supply specialized in HVAC, plumbing, industrial, building products, and training. We sell into the residential, commercial and industrial market segments for new construction, replacement, repair, remodel, parts and service.Learn More
Famous Supply can help you with specifications, product options at various price points, design, layout, scheduling and coordination of your project from A to Z. We are your one-stop shop for HVAC, plumbing, cabinets, countertops, appliances, lighting, windows and doors.Learn More
When I look at all 40 of our fundamentals, if I had to make a list of three or four that are more difficult for me and that I need to improve on personally, I believe getting clear on expectations would be in that group. I say this for a couple reasons. Sometimes in my excitement for our business, I make the incorrect assumption that what I understand in my mind and what I try to communicate is clearly understood by all others. I need to do a better job of creating clarity so there are not misunderstandings, especially as it relates to the objectives and expectations. Everybody perceives the world a little differently and sees and hears things in slightly different ways. We are all inherently different in how we think about, process, and interpret information. Therefore, it’s important to step back, slow down, and confirm through crystal clear communication that both parties are on the same page. When this communication occurs, it must be a two-way street. It can’t just be a manager telling one of their direct reports what to do. There must be a respectful conversation that clearly spells out exactly what the expectations or timelines or action items are for a specific project or commitment.
SLOW DOWN TO SPEED UP
As an example, one of our objectives is to insure that our express will call is set up and running efficiently and effectively in every location. We must accomplish this task, so that our customers can get in and get out quickly with the products they need. This gets them to their job sites more quickly, which means saving time and money. This increases our profitability and theirs as well. So if we put a project team together to implement this initiative, and a manager just said to his or her direct reports that we need to set up our express will call, and there was no two-way dialogue with specific planning, objectives, timelines, and clarity from the start about what we are trying to achieve by when, and specifically how, the end result of this initiative could be more time consuming, costly, and not even meet our customers’ expectations.
I challenge you as individuals and teams to step back from our day-to-day fast pace and get clear on the expectations before we react to an issue, take advantage of an opportunity, or embark on an important project. This will allow everyone the opportunity to be crystal clear on the expectations.